Terms of Service for PulseMentorLab

1. Introduction

Welcome to PulseMentorLab. By accessing our site or engaging our offerings, you agree to these Terms of Service, effective 2025.

2. Scope of Services

PulseMentorLab provides executive training, mentorship sessions, digital materials, and physical resources through PulseMentorLab.com.

3. User Responsibilities

Clients must provide accurate information and comply with scheduled sessions. Unauthorized sharing of digital content is prohibited.

4. Fees and Payment

All fees are due in full at the time of purchase or as otherwise specified. Accepted payment methods include major credit cards. Fees are subject to change upon notice.

5. Reimbursement Policy

PulseMentorLab offers reimbursements under the following conditions:

5.1 Executive Training & Mentorship Services

Full reimbursement is available for session cancellations made at least 48 hours prior to the scheduled time. Cancellations after this period are not eligible due to preparatory commitments. Sessions may be rescheduled at no extra charge if notice is provided at least 24 hours in advance. Approved reimbursements are processed within 14 days to the original payment method.

5.2 Digital Information Products

Clients may request reimbursement within 7 days of initial access, provided less than 20 percent of content has been accessed. Requests after this window or threshold are not eligible. Approved reimbursements are processed within 14 days.

5.3 Physical Goods

Clients may send goods back unused within 30 days of delivery to request reimbursement. Clients are responsible for shipping expenses. Goods must arrive in original condition. Approved reimbursements are processed within 14 days of inspection.

6. Changes to These Terms

PulseMentorLab reserves the right to modify these terms at any time. Updates will be posted on PulseMentorLab.com.

7. Contact Information

If you have questions or wish to submit a reimbursement request, please use our Contact Form or reach us at:

PulseMentorLab
Royal Ontario Museum, 100 Queens Park
Toronto, ON M5S 2C6, Canada
Business ID: 853752502
Phone: +14169738956

8. Governing Law

These terms are governed by the laws of Ontario, Canada.